Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Send proposed customer replies with the original email for approval.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Send managers review replies that address each customer's comments.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Put suggested first answers in the review chat for approval.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.