Agents help Customer Service Managers keep feedback and complaints moving.
Draft responses to flagged customer emails for review.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Mark urgent customer emails and categorize incoming requests.
Your inbox shows email topics and importance, making client, supplier, and team requests easier to follow up.
Group incoming customer requests and flag urgent issues.
Your work inbox shows clear categories, with urgent or customer-facing requests easy to find under Needs Attention.