Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Acknowledge support tickets overnight and flag those needing a reply.
Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.
Send new software team hires their packets and first-day plans.
Your new hires get their welcome packet and first-day details in chat. Your HR team gets posting confirmation and a list of forms awaiting signatures.
Post new software team meeting links where teammates gather in chat.
Your team can find new Zoom meeting links in the channel you choose, and hosts know where participants should look.
Flag quote discounts that differ from approved software deals.
See where a revised quote differs from the deal before your reviewer decides. Find the details on the quote and in team chat.
Describe product demos from the recording and flag unproven claims.
Your editor gets a concise video description for the finished demo, with claims needing a closer look called out before publication.
Route user support chats into team channels and send replies back.
Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.
Draft a thoughtful reply when a prospect declines a software offer.
Get a thoughtful sales email reply in your private chat, with the prospect's reason and offer context close at hand before you send it.
Turn repeat product questions into blog drafts based on published help articles.
Get a blog draft grounded in your published help articles and real customer questions, with unanswered points flagged for your review.
Date product launch posts alongside other planned social campaigns.
Your campaign's social media calendar takes shape around launch, with draft posts beside other campaigns and conflicts flagged for review.
Verify a prospect's work email before software sales outreach.
Get a checked work email in your research chat. See the employer domain and verification details, or why no match passed.
Post product team meeting links where teammates plan their work.
Your team finds meeting links in its usual channel, with the time and purpose close by. Organizers get a direct link to the post.
Answer software account questions using case history and current policy.
Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.