Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Draft first answers to incoming front desk chats for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Answer visitor questions about services and hours from site pages.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.