Zoom brings teams together to get more done in a frictionless environment. Zoom's reliable, video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference systems
Match incoming appointment requests to an available team member.
Your prospective clients get a confirmed host and meeting link, while your round-robin rules balance team bookings.
Book meeting requests with an available colleague and reply with details.
Your meeting requests become round robin bookings, with an available host named in the confirmation email.
Reply to common visitor questions and flag sensitive chats for the owner.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Give callers early appointment options with a named host.
Offer the earliest round robin meeting times with a named teammate and a link that books that person.
Draft first answers to incoming front desk chats for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Answer visitor questions about services and hours from site pages.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.