Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Flag guest complaints that need the service lead's attention.
Your service lead sees why an urgent customer complaint needs attention. The message includes ticket history and a link.
Answer guest questions with page links and flag unclear policies.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.