AI-Agents for Community Managers in Software working with Chatwork
Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Get a delivery exception report for each community broadcast.
See who received your broadcast and who needs follow-up, with a message delivery report in your sheet and an alert in chat.
30 toolsAnswer routine member messages and email a copy of each reply.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
31 toolsAnswer common public questions and email posts needing a personal reply.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
24 toolsRemove approved posts from member channels and log each result.
Bulk Slack cleanup starts with a private preview, so you can confirm the messages before deletion and see which ones were removed.
6 toolsSpot repeated member promotions and send the strongest matches for review.
Your moderators get a ranked list of suspected spam across group posts, with matching excerpts and links they can check.
17 toolsReply to answerable criticism and send uncertain comments for review.
Negative comments on your team's posts get a thoughtful reply when safe, and the owner hears what was said or why they need to step in.
15 toolsSend approved replies to member questions outside the community team's work.
Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.
5 toolsKeep ordinary posts moving while sending suspected spam to moderators.
Keep ordinary community posts moving while moderators get clear reasons and a link for anything that looks like spam.
10 toolsSee repeat member spam in one case with the moderator's decision.
Your moderators see a member's suspected spam posts together, choose whether to remove them, and see the result in staff chat.
5 toolsReply to resource requests and flag conversations needing a person.
Resource requests get a public answer and a private link, while people needing help reach your assigned inbox.
