- AI-Agent
- Ready to Run
Group Suspected Spam Posts
Build moderator cases from repeat community posts and record decisions
Use this Agent instantly or customize it - no programming needed
- Scan windowScan window
Your scan window covers posts from the previous five-minute boundary through the current one.
- Community postsCommunity posts
Your posts include each member's message, its time, and a link back to it.
- Spam rulesSpam rules
Your spam rules distinguish suspicious posts from permitted announcements and trusted members.
- Authorized moderatorsAuthorized moderators
Your moderator list identifies who can choose an action on a case.
- Moderator choiceModerator choice
Your moderator's button click identifies who chose to remove or leave the posts.
- Review deadlineReview deadline
Your moderators have two hours to choose an action for each case.
Your community channel supplies recent posts and lets the Agent remove posts a moderator approves.
Podio shows each member's case, collects a moderator's choice, and displays the result.
- Message access alertMessage access alert
Your moderation lead sees when missing message content access prevents review of some posts.
- Spam case alertsSpam case alerts
Your moderators see one case per member, with linked posts and a suggested response.
- Case outcomesCase outcomes
Your staff chat shows the moderator's decision or missed deadline and what happened to the posts.
- Case outcomesCase outcomes
Your staff chat shows the moderator's decision or missed deadline and what happened to the posts.
- Removed postsRemoved posts
Your channels no longer show case posts that still belong to the member.
- Case outcomesCase outcomes
Your staff chat shows the moderator's decision or missed deadline and what happened to the posts.
This Agent scans your chosen community channels every five minutes for suspicious posts. It groups repeat posts by member and asks a moderator to decide. It removes posts only when chosen and records the outcome in staff chat.
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ZoomUsed as:
- Community channel
Zoom supplies recent posts and lets the Agent remove posts a moderator approves.
CircleUsed as:
- Community channel
Circle supplies recent posts and lets the Agent remove posts a moderator approves.
Mighty NetworksUsed as:
- Community channel
Mighty Networks supplies recent posts and lets the Agent remove posts a moderator approves.
ChatworkUsed as:
- Community channel
Chatwork supplies recent posts and lets the Agent remove posts a moderator approves.
PodioUsed as:
- Moderator chat
Podio shows each member's case, collects a moderator's choice, and displays the result.
Made for your industry
Group Suspected Spam Posts is made for businesses in these industries.
- Software
Bring suspicious posts in user communities together for moderator review.
Show all Agents for the Software industry - Digital Media
Collect repeat spam in audience channels into one moderator case.
Show all Agents for the Digital Media industry - Video Games
Group repeat player spam into one case for a moderator's decision.
Show all Agents for the Video Games industry - Professional Associations
Group suspicious member posts into one case for staff review.
Show all Agents for the Professional Associations industry
Made for your role
Group Suspected Spam Posts is made for people in these roles.
- Community Manager
See repeat member spam in one case with the moderator's decision.
Show all Agents for the Community Manager role - Community Moderator
Review a member's suspicious posts together before choosing removal.
Show all Agents for the Community Moderator role - Trust and Safety Specialist
Assess grouped spam posts and record the authorized decision.
Show all Agents for the Trust and Safety Specialist role
Made for your department
Group Suspected Spam Posts is made for people in these departments.
- Community
Bring repeat member spam to moderators as one case per member.
Show all Agents for the Community department - Trust and Safety
Track each spam case from moderator choice through removal result.
Show all Agents for the Trust and Safety department
How Group Suspected Spam Posts works
6 steps, in order, on every run.
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Scan Community PostsRead posts from your chosen channels in each five-minute window. Include links and authors for review.
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Group Suspicious PostsCompare posts with your spam rules and group suspicious ones by member. Keep groups with at least two posts.
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Open Moderator CasesPost one case per member in staff chat with links and reasons. Suggest removal or leaving the posts.
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Take Moderator DecisionAccept the first remove-or-leave choice from an authorized moderator. Leave posts alone if nobody decides within two hours.
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Apply Chosen ActionRecheck posts before removing them when the moderator chooses removal. Leave posts untouched when they choose to leave them.
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Record Case OutcomeUpdate the staff case with the moderator's choice and actual result. Note any posts that could not be removed.
How to Get Started
Connect the tools you already use, such as Zoom, Circle or Mighty Networks.
5 tools
- Select the community channels to scan and grant access to read message history and content and to delete members' messages.
- Select the staff chat channel and enable interactive action callbacks and permission to post and update the case alerts.
- Write the community's spam signals and exceptions, such as repeated copy, unsolicited promotions, allowed announcements, and trusted roles.
- Choose the authorized moderator accounts, a five-minute scan interval, and a two-hour deadline for each case decision.
Use safe mode to approve every result before it goes out, or let the Agent run automatically.
FAQs
Frequently asked questions about the Group Suspected Spam Posts:
Your authorized moderators choose whether to remove a case's posts. The Agent removes them only after a moderator selects removal.
Your posts stay up. After two hours, the Agent marks the case unanswered in staff chat.
The Agent skips that post and shows why on the case. Your moderator can see which posts were removed.
You choose spam signals, allowed announcements, and trusted roles during setup. The Agent uses those rules to suggest a response.
It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.
Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.
The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.
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