Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Keep reported problems in a shared list and flag urgent ones to the team.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Answer workflow questions from shared guides and cite the source files.
Your teammates get answers in the same chat conversation, with document names they can check for themselves.
Flag critical service disruptions for responders.
Your team gets a PDF incident report to review, and critical cases reach responders according to the severity labels you choose.
Turn contracts shared in team chat into trackable agreement rows.
Your team gets a linked tracker row and a contract summary to check when someone shares a readable contract file in chat.
Route operational incident reports and tell leads who was reached.
See who received your critical or major incident review request and who needs follow-up.