Receive notifications on WhatsApp.
Flag a software prospect's email reply in the assigned rep's chat.
Your follow-ups to sales leads go into the original email thread, and replies reach your chat so you can take over.
Follow up with prospects evaluating software in an existing email thread.
Keep prospect conversations moving with relevant follow-up emails, and see what went out or needs your attention.
Flag customer complaints that keep returning after promised fixes.
Your service lead sees why an urgent customer complaint needs attention. The message includes ticket history and a link.
Flag quote discounts that differ from approved software deals.
See where a revised quote differs from the deal before your reviewer decides. Find the details on the quote and in team chat.
Describe product demos from the recording and flag unproven claims.
Your editor gets a concise video description for the finished demo, with claims needing a closer look called out before publication.
Draft a thoughtful reply when a prospect declines a software offer.
Get a thoughtful sales email reply in your private chat, with the prospect's reason and offer context close at hand before you send it.
Send major service incident reports to reviewers with deadlines.
See who received your critical or major incident review request and who needs follow-up.
Draft first answers to product inquiries using approved guidance.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Screen customer community posts before they appear and flag suspected spam.
Keep ordinary community posts moving while moderators get clear reasons and a link for anything that looks like spam.