AI-Agents for Sales Support in Software working with Chatwork

Flag a software prospect's email reply in the assigned rep's chat.

Your follow-ups to sales leads go into the original email thread, and replies reach your chat so you can take over.

Works with16 tools

Invite interested software buyers to discuss their inquiry with a sales rep.

Interested prospects get a personal invitation to talk, and you see exactly what went out or why it was held.

Works with12 tools

Follow up with prospects evaluating software in an existing email thread.

Keep prospect conversations moving with relevant follow-up emails, and see what went out or needs your attention.

Works with19 tools

Send approved replies to users when their support contact is away.

Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.

Works with14 tools

Send approved replies to product questions sent to employees.

Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.

Works with5 tools

Draft a thoughtful reply when a prospect declines a software offer.

Get a thoughtful sales email reply in your private chat, with the prospect's reason and offer context close at hand before you send it.

Works with25 tools

Answer software account questions using case history and current policy.

Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.

Works with12 tools

Draft answers to customer questions using chat and account notes.

Give your team a customer service reply draft in the chat, with relevant account context ready for review before anyone sends it.

Works with8 tools

Draft calm replies to customers frustrated by product issues.

Your support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.

Works with5 tools

Draft replies to users' product questions for review.

Get an email draft in the customer's conversation. Review an answer based on your team's guidance before you send it.

Works with6 tools

Answer product and support-policy questions with published page links.

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools

Answer product help questions in chat from approved articles.

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools