Label incoming mail, surface deadlines, summarize threads. Every one is ready to run, and you can adjust it in plain language.
Reconcile user community broadcasts against confirmed message deliveries.
See who received your broadcast and who needs follow-up, with a message delivery report in your sheet and an alert in chat.
Flag a software prospect's email reply in the assigned rep's chat.
Your follow-ups to sales leads go into the original email thread, and replies reach your chat so you can take over.
Invite interested software buyers to discuss their inquiry with a sales rep.
Interested prospects get a personal invitation to talk, and you see exactly what went out or why it was held.
Follow up with prospects evaluating software in an existing email thread.
Keep prospect conversations moving with relevant follow-up emails, and see what went out or needs your attention.
Send approved replies to users when their support contact is away.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Send approved replies to product questions sent to employees.
Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.