AI-Agents for Customer Support working with Microsoft Office 365
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
24 toolsYour specialists get the customer's request and a clear next step, while former owners know who took over the case.
26 toolsMatching questions get answers in your public help forum, and your community lead sees what needs a personal reply.
22 toolsYour routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
8 toolsGet PDFs merged in the order you list. The folder owner gets a link in chat. You choose where the finished file goes.
14 toolsYour routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
18 toolsYour case owner gets a combined PDF linked on the case, with pages in your listed order and the file stored in your shared folder.
7 toolsGet case exhibits in one PDF, in your requested order, with a link in the case for the support specialist to review.
Your team can pick up a readable PDF beside a finished HTML file, after its text and layout pass a check.
6 toolsYour reports or invoices become a single PDF in your shared folder, with a link on the request you submitted.
6 toolsGet your proposal and supporting PDFs together in the shared account folder, with a link on the deal for your team.
5 toolsYour meeting readings come together in presentation order, with a single packet link on the agenda for attendees.
4 tools
