AI-Agents for Customer Support working with monday.com

Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.

Log Problem Reports

Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.

Works with42 tools
Draft TripAdvisor Review Replies

Get specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.

Works with26 tools
Flag Urgent Complaints

Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.

Works with28 tools
Draft 5-Star Review Replies

Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.

Works with16 tools
Draft Google Review Replies

Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.

Works with8 tools
Draft Unrecognized Review Replies

You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.

Works with8 tools
Answer Twitter Mentions

Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.

Works with24 tools
Draft Cancellation Email Replies

You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.

Works with6 tools
Draft Negative Review Replies

Get a thoughtful reply to a bad review, with your visit report checked and a private next step ready for your review.

Works with7 tools
Draft Negative Review Replies

Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.

Works with7 tools
Draft Review Replies

Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.

Works with6 tools
Draft Review Replies

Get personal replies to new verified reviews, with purchase and support context beside each draft for your approval before posting.

Works with5 tools
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