Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Draft shopper review replies using order and support emails.
Get personal replies to new verified reviews, with purchase and support context beside each draft for your approval before posting.
Keep online product and order answers tied to current records.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
Recommend available products using current store listings and buying terms.
Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.