AI-Agents for Customer Support working with Intercom

Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.

Escalate Customer Chats

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools
Request Email Reply Approval

Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.

Works with24 tools
Hand Off Escalated Cases

Your specialists get the customer's request and a clear next step, while former owners know who took over the case.

Works with26 tools
Answer How-To Questions

Your customers get how-to answers from your help center, and your support lead gets questions those articles cannot answer.

Works with8 tools
Answer Support Emails

Your routine support emails get a reply in the same conversation, while cases needing judgment land in your lead's decision list.

Works with10 tools
Acknowledge Portal Requests

Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.

Works with34 tools
Send Approved Auto Replies

Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.

Works with14 tools
Send After-Hours Replies

Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.

Works with21 tools
Answer Account Questions

Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.

Works with12 tools
Escalate Support Requests

Your escalated support requests reach a named person with the conversation, available files, and a clear next step.

Works with13 tools
Answer Support Tickets

Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.

Works with9 tools
Complete Support Cases

Your team gets clear support cases with owners. Everyone knows which case number to work from.

Works with9 tools
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