AI-Agents working with Intercom

Choose a ready-to-run Agent that connects to Intercom and handles recurring work for you.

Escalate Customer Chats

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools
Request Email Reply Approval

Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.

Works with24 tools
Hand Off Escalated Cases

Your specialists get the customer's request and a clear next step, while former owners know who took over the case.

Works with26 tools
Answer How-To Questions

Your customers get how-to answers from your help center, and your support lead gets questions those articles cannot answer.

Works with8 tools
Answer Support Emails

Your routine support emails get a reply in the same conversation, while cases needing judgment land in your lead's decision list.

Works with10 tools
Acknowledge Portal Requests

Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.

Works with34 tools
Send Approved Auto Replies

Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.

Works with14 tools
Send After-Hours Replies

Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.

Works with21 tools
Draft Blog Posts

Get a blog draft grounded in your published help articles and real customer questions, with unanswered points flagged for your review.

Works with14 tools
Answer Account Questions

Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.

Works with12 tools
Escalate Support Requests

Your escalated support requests reach a named person with the conversation, available files, and a clear next step.

Works with13 tools
Draft First Chat Replies

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools
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