AI-Agents for Chat Support working with Intercom

Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.

Escalate Customer Chats

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools
Acknowledge Portal Requests

Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.

Works with34 tools
Answer Account Questions

Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.

Works with12 tools
Draft First Chat Replies

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools
Answer Support Tickets

Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.

Works with9 tools
Answer Website Chat Questions

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools
Answer Website Chat Questions

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools
Answer Website Chat Questions

Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.

Works with10 tools
Answer After-Hours Questions

Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.

Works with4 tools
Answer Support Emails

Questions your guide covers get answers in the original email thread. Your team sees which ones need review.

Works with6 tools
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