AI-Agents for Chat Support working with Freshdesk
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.
34 toolsYour customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
12 toolsYour team gets support requests sorted by your rules, and employees get ticket numbers they can use to follow up.
18 toolsYour customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.
9 toolsYour visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
12 tools
