AI-Agents for Question Answering working with Freshdesk
Answer customer questions, cite sources, forward tough cases. Every one is ready to run, and you can adjust it in plain language.
Answer Forum Questions
Matching questions get answers in your public help forum, and your community lead sees what needs a personal reply.
Works with
22 tools
22 tools
Answer Account Questions
Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
Works with
12 tools
12 tools
Answer Support Tickets
Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.
Works with
9 tools
9 tools
Answer Website Chat Questions
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
Works with12 tools
12 tools
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