Answer customer questions, cite sources, forward tough cases. Every one is ready to run, and you can adjust it in plain language.
Your meeting requests become round robin bookings, with an available host named in the confirmation email.
Give canceled appointments a second chance: offer openings to your email waitlist and send the confirmed time to your client and staff.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.