Answer customer questions, cite sources, forward tough cases. Every one is ready to run, and you can adjust it in plain language.
Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.
Get a refund reply ready for your review, grounded in the customer's email, purchase history, and the refund terms you provide.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.