AI-Agents for Chat Support working with Connecteam
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.
34 toolsGet a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
16 toolsGet routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
11 toolsYour team gets support requests sorted by your rules, and employees get ticket numbers they can use to follow up.
18 toolsGet a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
22 toolsGet a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
15 tools
