Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.