AI-Agents for Chat Support working with Telegram
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.
34 toolsGet a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
16 toolsGet routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
11 toolsGet a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.
7 toolsGet a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
22 toolsGet a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
15 tools
