Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Answer common phone questions and share calls needing front desk follow-up.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Draft first answers to guest chats for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.