AI-Agents for Chat Support working with Chatwork
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
32 toolsYour Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
31 toolsYour customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.
34 toolsGet a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
16 toolsGet routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
11 toolsGet a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.
7 toolsKeep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.
5 toolsGet routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
7 toolsYour support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.
34 toolsAnswer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.
9 toolsGet a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.
11 toolsYour customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
12 tools
