Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Send approved replies to sales questions sent to another team's contact.
Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.
Draft first answers to buyer inquiries for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Turn website product questions into linked recommendations.
Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.
Draft replies to buyer questions using approved details.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
Draft prospect replies without making unsupported promises.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.