AI-Agents for Chat Support working with Jira Service Management
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.
34 toolsYour customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
12 toolsYour intake queue shows the ticket number and link. Support gets the issue and files at the urgency your rules call for.
5 toolsYour staff get Jira tickets from Slack support requests, with files and your priority rules carried through and a link sent back in the thread.
10 toolsYour customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.
9 toolsYour visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
12 tools
