AI-Agents for Chat Support working with Front
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
32 toolsYour support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.
34 toolsGet a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.
11 toolsYour support rep gets apology drafts for overdue customer emails. Current case details help make the replies useful.
5 toolsGet a thoughtful reply draft when a customer says your last support answer missed the mark, ready for your review in the same email conversation.
5 toolsYour support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
8 toolsYour staff get Jira tickets from Slack support requests, with files and your priority rules carried through and a link sent back in the thread.
10 toolsGet a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
22 toolsYour support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.
5 toolsYour support inbox gets a courteous draft for an angry customer email, with threats or escalation concerns flagged for your review.
4 toolsGet an email draft in the customer's conversation. Review an answer based on your team's guidance before you send it.
6 toolsGet a refund reply ready for your review, grounded in the customer's email, purchase history, and the refund terms you provide.
19 tools
