AI-Agents for Chat Support working with Front
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Your manager gets a personal reply draft in the guest's email thread, informed by visit notes and your recovery guide before anyone sends it.
5 toolsYour customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.
9 toolsYour assigned reps find reply drafts in their tickets. Those drafts reflect the customer's latest question and your team's saved answers.
Your support team gets a reply draft that addresses what the first response missed, with a next step ready for review before anyone sends it.
4 toolsQuestions your guide covers get answers in the original email thread. Your team sees which ones need review.
6 toolsYour support manager gets a reply draft that reflects the complaint and offers a next step to review before sending.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.
