Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Your support queue stays current as emails arrive. Your lead hears about critical issues or upset customers, while routine requests get a reply using text you approve.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
Your weekly newsletter shares new articles that fit readers' interests, with links and send results ready for your review.
Your introduction replies are ready to review in the original thread, and a private chat message points you to the draft.
New referral leads get an introduction tied to their stated need, and you can see the exact email and next step on the lead.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Your contacts receive birthday greetings in the tone you choose, and your contact sheet shows which emails went out and which need review.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Your customers get how-to answers from your help center, and your support lead gets questions those articles cannot answer.
Your routine support emails get a reply in the same conversation, while cases needing judgment land in your lead's decision list.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Your lead status reflects first outreach, and you get a short list of leads awaiting your personal reply.