AI-Agents for Customer Messaging working with Zendesk

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools

Your routine support emails get a reply in the same conversation, while cases needing judgment land in your lead's decision list.

Works with10 tools

Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.

Works with34 tools

Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.

Works with21 tools

Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.

Works with9 tools

Read spoken customer requests right on the ticket. Your team gets the full transcript in a private note, without replaying the recording.

Works with10 tools

Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.

Works with12 tools

Customer problems reach your support queue, and the case number appears on the account for easy follow-up.

Works with9 tools

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools

Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.

Works with9 tools

Give website visitors a useful next step in chat, backed by your current help articles and service notices.

Works with

Your team gets clear support cases with owners. Everyone knows which case number to work from.

Works with9 tools