AI-Agents working with Zendesk

Choose a ready-to-run Agent that connects to Zendesk and handles recurring work for you.

Escalate Customer Chats

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools
Answer Support Emails

Your routine support emails get a reply in the same conversation, while cases needing judgment land in your lead's decision list.

Works with10 tools
Acknowledge Portal Requests

Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.

Works with34 tools
Flag Urgent Customer Complaints

Your service lead sees why an urgent customer complaint needs attention. The message includes ticket history and a link.

Works with13 tools
Send After-Hours Replies

Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.

Works with21 tools
Draft App Review Replies

Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.

Works with9 tools
Transcribe Ticket Audio

Read spoken customer requests right on the ticket. Your team gets the full transcript in a private note, without replaying the recording.

Works with10 tools
Save HTML as PDF

You get a PDF you can share and print on the support case after its text and layout pass checks.

Works with6 tools
Draft Blog Posts

Get a blog draft grounded in your published help articles and real customer questions, with unanswered points flagged for your review.

Works with14 tools
Answer Account Questions

Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.

Works with12 tools
Create Help Desk Tickets

Your team gets support requests sorted by your rules, and employees get ticket numbers they can use to follow up.

Works with18 tools
Create Support Cases

Customer problems reach your support queue, and the case number appears on the account for easy follow-up.

Works with9 tools
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