AI-Agents for Technical Support working with Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Match reported symptoms to current fixes and service notices.

Give website visitors a useful next step in chat, backed by your current help articles and service notices.

Draft product answers from ticket history and approved help articles.

Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.

Related pages