Convert HTML attachments into checked PDFs on support cases
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Your attachment alert points the Agent to the new file and its case.
Your case shows the sharing tag and any checked PDF for this attachment.
The source attachment provides the words and layout your recipient needs to see.
Your choices set the page size, file size limit, and visibility of passing PDF comments.
Your support platform alerts the Agent to attachments and lets it read cases, download files, and add checked PDFs.
Your case comment names the source attachment and says whether its PDF passed or needs attention.
Your case comment names the source attachment and says whether its PDF passed or needs attention.
Your support Agent can open the PDF beside its source after the text and layout checks pass.
Your case comment names the source attachment and says whether its PDF passed or needs attention.
This Agent starts when you add an HTML file to a case tagged for sharing. It converts the file to PDF and checks its text and layout. It attaches a passing PDF to the same case.
Customize this Agent to fit your needs using natural language.
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Google Drive alerts the Agent to attachments and lets it read cases, download files, and add checked PDFs.
Google Contacts alerts the Agent to attachments and lets it read cases, download files, and add checked PDFs.
Zendesk alerts the Agent to attachments and lets it read cases, download files, and add checked PDFs.
Freshdesk alerts the Agent to attachments and lets it read cases, download files, and add checked PDFs.
Jira Service Management alerts the Agent to attachments and lets it read cases, download files, and add checked PDFs.
Help Scout alerts the Agent to attachments and lets it read cases, download files, and add checked PDFs.
Save HTML as PDF is made for businesses in these industries.
Attach checked PDFs of HTML files to product support cases.
Show all Agents for the Software industryAdd checked PDFs of clients' HTML files to support cases.
Show all Agents for the IT Services industryTurn HTML files on hosting support cases into checked PDFs.
Show all Agents for the Web Hosting industrySave HTML as PDF is made for people in these roles.
Put checked PDFs beside HTML files in customer cases.
Show all Agents for the Customer Service Representative roleCheck HTML files as PDFs before attaching them to support cases.
Show all Agents for the Technical Support Engineer roleSave HTML as PDF is made for people in these departments.
Prepare checked PDFs of HTML attachments for support cases.
Show all Agents for the Customer Service department4 steps, in order, on every run.
Connect the tools you already use, such as Google Drive, Google Contacts or Zendesk.
6 toolsUse safe mode to approve every result before it goes out, or let the Agent run automatically.
Frequently asked questions about the Save HTML as PDF:
You choose a sharing tag and apply it before adding the HTML file. Only new HTML attachments on tagged cases start this work.
Your support Agent gets a private case note naming the problem. The draft PDF stays off the case, so no failed copy appears as checked.
You choose whether the PDF comment is private to your support team or visible to the requester. You also set the page size and file size limit.
It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.
Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.
The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.