AI-Agents for Chat Support working with Zendesk

Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.

Escalate Customer Chats

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools
Acknowledge Portal Requests

Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.

Works with34 tools
Answer Account Questions

Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.

Works with12 tools
Create Help Desk Tickets

Your team gets support requests sorted by your rules, and employees get ticket numbers they can use to follow up.

Works with18 tools
Draft First Chat Replies

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools
Answer Support Tickets

Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.

Works with9 tools
Answer Website Chat Problems

Give website visitors a useful next step in chat, backed by your current help articles and service notices.

Works with
Answer Website Chat Questions

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools
Answer Website Chat Questions

Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.

Works with10 tools
1–9 of 9