Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Get an email draft in the customer's conversation. Review an answer based on your team's guidance before you send it.