AI-Agents for FAQ Responses working with Front

Answer customer questions, acknowledge tickets, escalate exceptions. Every one is ready to run, and you can adjust it in plain language.

Triage Support Emails

Your support queue stays current as emails arrive. Your lead hears about critical issues or upset customers, while routine requests get a reply using text you approve.

Works with11 tools
Send Out-of-Office Replies

Your senders hear back while you're away, and your backup sees requests that need attention before you return.

Works with12 tools
Answer How-To Questions

Your customers get how-to answers from your help center, and your support lead gets questions those articles cannot answer.

Works with8 tools
Answer Support Emails

Your routine support emails get a reply in the same conversation, while cases needing judgment land in your lead's decision list.

Works with10 tools
Send Chat Auto Replies

Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.

Works with8 tools
Send Approved Auto Replies

Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.

Works with14 tools
Send After-Hours Replies

Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.

Works with21 tools
Draft First Chat Replies

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools
Answer Support Tickets

Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.

Works with9 tools
Answer Support Emails

Questions your guide covers get answers in the original email thread. Your team sees which ones need review.

Works with6 tools
Draft Email Replies

Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.

Works with
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