Answer customer questions, acknowledge tickets, escalate exceptions. Every one is ready to run, and you can adjust it in plain language.
Reply to buyer and seller emails and hand off urgent deal requests.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Draft buyer and seller replies that reflect prior exchanges.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.