Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Prepare warm replies to buyer and seller introductions for review.
Your introduction replies are ready to review in the original thread, and a private chat message points you to the draft.
Introduce referred buyers or sellers and track the first email on their lead.
New referral leads get an introduction tied to their stated need, and you can see the exact email and next step on the lead.
Send past clients birthday emails to keep in touch between moves.
Your contacts receive birthday greetings in the tone you choose, and your contact sheet shows which emails went out and which need review.
Reply to buyer and seller emails and hand off urgent deal requests.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Draft showing replies with an open time for review.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
Draft buyer and seller replies that reflect prior exchanges.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.