Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Pull decisions and deadlines from long project email threads.
Get the decisions and next steps from a long email thread in your private work chat, without rereading the whole conversation.
Reply to project emails and alert the backup to deadlines during leave.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Label project requests needing attention and updates by purpose.
Spot emails that need a reply or other attention, while your remaining inbox messages get labels that explain their purpose.
Archive recent unstarred mail while starred project emails stay visible.
Keep starred emails in view while recent unstarred messages leave your inbox each day. Choose when the cleanup runs.
Prioritize project decisions and deadlines in the daily summary.
Start your day with a short inbox summary that puts unanswered requests and deadlines first, with routine updates grouped below.