Answer customer questions, acknowledge tickets, escalate exceptions. Every one is ready to run, and you can adjust it in plain language.
Send approved absence replies and alert the backup to urgent office requests.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Draft responses to office requests for staff review.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.