Answer customer questions, acknowledge tickets, escalate exceptions. Every one is ready to run, and you can adjust it in plain language.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.