Answer customer questions, acknowledge tickets, escalate exceptions. Every one is ready to run, and you can adjust it in plain language.
Your support queue stays current as emails arrive. Your lead hears about critical issues or upset customers, while routine requests get a reply using text you approve.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Your clients hear when their contact returns, and urgent requests reach the colleague covering the inbox.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
Matching questions get answers in your public help forum, and your community lead sees what needs a personal reply.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.