AI-Agents for Customer Support working with Microsoft Office 365
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
42 toolsGet specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.
26 toolsKeep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.
28 toolsYour support queue stays current as emails arrive. Your lead hears about critical issues or upset customers, while routine requests get a reply using text you approve.
11 toolsYour team gets checked PDF links in the spreadsheet, with clear issues on rows that need a fix.
10 toolsYour brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
16 toolsFind a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.
8 toolsYou get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
8 toolsYour report or invoice packet is ready on the same spreadsheet row as the source PDFs, with its pages in the order you chose.
8 toolsGet a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
32 toolsYour privacy team gets a clear answer when a reported Teams chat message needs removal, with the result recorded and emailed to the reviewer.
26 toolsYour introduction replies are ready to review in the original thread, and a private chat message points you to the draft.
24 tools
