AI-Agents for Customer Support working with Microsoft Office 365

Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.

Log Problem Reports

Your problem register stays current as reports arrive by email, with missing details called out and the original thread close at hand.

Works with6 tools
Request Email Reply Approval

Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.

Works with24 tools
Send Chat Replies

Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.

Works with31 tools
Send Out-of-Office Replies

Your clients hear when their contact returns, and urgent requests reach the colleague covering the inbox.

Works with10 tools
Send Out-of-Office Replies

Your senders hear back while you're away, and your backup sees requests that need attention before you return.

Works with12 tools
Convert HTML Reports

Your report owners get PDFs from the HTML files in your inbox, with text and tables checked before delivery.

Works with10 tools
Draft Email Replies

Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.

Works with9 tools
Merge Report PDFs

Your teammates get a combined report PDF in their requested page order, with a link back in the email thread.

Works with8 tools
Draft Positive Review Replies

Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.

Works with23 tools
Convert HTML Files

Get PDF copies of HTML files submitted through your form, with text and pages checked before the files go back to submitters.

Works with13 tools
Answer Twitter Mentions

Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.

Works with24 tools
Draft Cancellation Email Replies

You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.

Works with6 tools