AI-Agents for Customer Support working with Microsoft Teams

Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.

Log Problem Reports

Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.

Works with42 tools
Escalate Customer Chats

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools
Send Chat Replies

Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.

Works with31 tools
Send Quick DM Replies

Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.

Works with23 tools
Acknowledge Portal Requests

Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.

Works with34 tools
Delete Google Chat Message

Your lead signs off on the post and correction you choose. Your team sees the correction after removal. You get an email with the outcome.

Works with8 tools
Delete Slack Messages

Bulk Slack cleanup starts with a private preview, so you can confirm the messages before deletion and see which ones were removed.

Works with6 tools
Merge PDF Files

Get PDFs merged in the order you list. The folder owner gets a link in chat. You choose where the finished file goes.

Works with14 tools
Answer Page Messages

Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.

Works with18 tools
Answer Routine Calls

Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.

Works with11 tools
Send After-Hours Replies

Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.

Works with21 tools
Send Video Post Transcripts

Get a readable Twitter video transcript in your news chat when the post has captions, with its source link beside it.

Works with8 tools
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