AI-Agents for Customer Support working with Podio

Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.

Log Problem Reports

Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.

Works with42 tools
Flag Urgent Complaints

Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.

Works with28 tools
Draft 5-Star Review Replies

Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.

Works with16 tools
Draft Google Review Replies

Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.

Works with8 tools
Draft Unrecognized Review Replies

You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.

Works with8 tools
Draft Positive Review Replies

Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.

Works with23 tools
Draft Negative Review Replies

Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.

Works with7 tools
Draft Review Replies

Your location managers get replies tailored to customer comments and local services, ready to check before posting.

Works with24 tools
Delete Google Chat Message

Your lead signs off on the post and correction you choose. Your team sees the correction after removal. You get an email with the outcome.

Works with8 tools
Delete Reported Chat Messages

Your reviewer sees whether a reported Google Chat message came down, with a dated result on the removal case.

Works with9 tools
Send Approved Auto Replies

Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.

Works with14 tools
Send After-Hours Replies

Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.

Works with21 tools
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