Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.